[WinMac] RE: HP printer access problem

From: Dan Schwartz (Dan[at]snip.net)
Date: Sun Aug 26 2001 - 10:07:02 PDT

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            I'm looking right at my trusty 7½ year old LaserJet 4M with 2552A NIC. Go to
    an HP printer parts dealer (like The Printer Works) and order a NIC that
    supports AppleTalk for the LJ4, and PostScript SIMMs for both. This will send
    your LPR problems to bed... The deathbed!

    >-----Original Message-----
    >From: Tom Roth [mailto:tomroth@wfubmc.edu]
    >Subject: HP printer access problem
    >
    >
    >
    >I've configured a lot of printers and print queues but I've run across a
    >problem that just doesn't seem to make any sense I was hoping someone
    >might be able to help.
    >
    >A few months ago I was trying to setup an HP LaserJet 4 Plus for use in
    >our computer store repair area. I setup a print queue on our WinNT 4.0
    >Server that prints to it via TCP/IP (LPR port). I then added the
    >computer store group to the printer's security/permissions section and
    >gave them full control. It works fine whenever I or my boss prints to
    >it (we're network administrators) but whenever someone in the computer
    >store group tries to print to it the job hangs in the print queue and it
    >just says error without any further information. I even added the
    >individual users to the printer's security/permissions section with full
    >control, thinking there might be a problem with the group permissions
    >but that didn't help any.
    >
    >In desperation I finally install TCP/IP Printing on each person's
    >workstation in the computer store repair area and had them print
    >directly to the printer (using an LPR port), by-passing the server print
    >queue and that worked just fine but I still don't know why they can't
    >print through the server print queue.
    >
    >More recently, I just ran into the same problem with an HP LaserJet 4
    >(not plus) which I was installing for the computer store sales floor.
    >This time I setup a HP JetDirect port (printing via TCP/IP) on the NT
    >Server and again I added the computer store group to the printer's
    >security/permissions section with full control. Yet again, only my boss
    >and I could print to the printer. He went and installed the HP
    >JetDirect software on each of the sales floor computers and had each
    >person print directly to the printer via a HP JetDirect port, by-passing
    >the server print queue and that worked just fine.
    >
    >Previously the computer store sales floor had an Apple LaserWriter that
    >I had setup with a NT Server print queue printing to it via AppleTalk
    >and everyone in the computer store was able to print to it just fine.
    >
    >If anyone knows what I might be doing wrong please let me know. I've
    >never had a problem like this before. Maybe I'm just doing something
    >stupid and don't realize it.
    >
    >
    >--
    > Tom Roth • tomroth@wfubmc.edu • tel 336.716.4493
    > Wake Forest University School of Medicine
    > Dept of Biomedical Communications
    > Medical Center Blvd • Winston-Salem, NC 27157-1011
    > http://www.wfubmc.edu/biomed/
    >

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