[WinMac] Re: Win/Mac attachment problems


Subject: [WinMac] Re: Win/Mac attachment problems
From: Peter Fleck (fleck004[at]umn.edu)
Date: Mon Nov 26 2001 - 15:01:54 EST


Hi-

I just tested and Word 2001 on the Mac doesn't seem to have any
problem with Word 2000 files from a PC.

Guidelines I recommend for attachments is:
   short file names
   no spaces in the file name
   use the extension (.doc, .xls, .ppt, etc.)

Hope this helps.

> I need some suggestions for problems my mac users have reading
>windows attachments, or some links to go to.
>
> I've tried to eliminate conversion problems by having a user
>send me the attachments directly to try to convert it. What I end up
>happening is that Word thinks the document is text. Most of the
>problems occur when a student uses, what I consider to be, our
>convoluted email system. Here's the scenario:
>
>Our labs have Windows 98 with Microsoft Office 2000.
>Our email system is: for students Novell NIMS via a java interface,
>like hotmail; for faculty/staff Groupwise.
>Email clients: Netscape IMAP, Groupwise client, Groupwise via a java
>interface, again like hotmail.
>
> Windows users don't seem to have problems, at least none that
>I've heard of, but our Macintosh users can't seem to consistently
>read attachments. The first thing I thought of was that there's a
>conversion problem, but I've got Macintosh Office 2001 and MacLink
>Plus translators. I thought that Macintosh Office 2001 was file
>compatible with Windows Office 2000. If I'm wrong somebody correct
>me.

-- 
Peter Fleck
Webmaster | University of Minnesota Cancer Center
MMC 806, B532 Mayo
420 Delaware Street SE
Minneapolis, MN  55455
612-625-8668 | fleck004@umn.edu | www.cancer.umn.edu

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