[WinMac] Re: winmac Digest 19 Aug 2001 22:20:33 -0000 Issue 116

From: John McCarthy (jwmcmac[at]flash.net)
Date: Sun Aug 19 2001 - 21:16:14 PDT

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    Andrew,

    This may be too simple, but is worth a try. Trash the Finder
    preferences and the System preferences and restart the computer (these
    are found in the Boot HD(usually Macintosh HD):System Folder:Preferences
    folder). These preferences will rebuild themselves during the start up
    following the restart. Trashing these preferences is a good practice
    whenever you have crashed while online or while communicating with a
    peripheral device, such as a printer. Often, this will be enough to get
    you back to going. If there is a true conflict which is causing your
    freeze, then you will eventually have to find it. Having multiple
    versions of the same driver for the printer could cause the problem.
    Having multiple versions of your communication software can cause the
    problem or having extensions in general which are trying to do the same
    thing can cause the problem. many other things can cause the problem of
    freezing, but these are a good place to start looking.

    You will need to re-set some minor control panel settings (mouse,
    Appearance, General controls panel, etc . . . if you like and also the
    "View" Options and Preferences from the Finder menu OS 9.0 or 9.1. All
    bets are off in OS 10 cause I don't know how that one works yet.

    May God Bless your efforts in finding and solving this problem.
    May God Bless us all as well.

    Patrick Kelly McCarthy

    > Subject:
    > Canon printer preferences file error/freezing on iMac
    > Date:
    > Sun, 19 Aug 2001 18:19:53 -0400
    > From:
    > hknight@geocities.com
    > To:
    > winmac@iffy.com
    >
    >
    >
    > Hello,
    >
    > I'm trying to help out my friend's father who has an iMac. I know a
    > little about Macs, but am much more skilled on PCs.
    >
    > He has a Canon MultiPass C635 printer. He started getting an error,
    > something like "Preferences file error -192" or -199 or something like
    > that and sometimes the computer freezes when he goes to print. I found
    > the preferences file through Sherlock, deleted it and everything worked
    > fine until the computer froze again when going to print. I uninstalled
    > the printer and reinstalled it only to have the problem ensue.
    >
    > Does anyone have any ideas as to how I can fix this problem for good?
    >
    > Any help would be appreciated.
    >
    > Andrew
    >

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    This archive was generated by hypermail 2b29 : Sun Aug 19 2001 - 21:17:10 PDT