Re: [WinMac] imac woes

From: Jeff Wechter (jeff[at]azimuthco.com)
Date: Sun Nov 12 2000 - 08:12:29 PST

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    On Thu, 09 Nov 2000 10:24:53 -0700, Bruce Johnson <johnson@Pharmacy.Arizona.EDU> wrote:

    >> I have a 333 slot loader iMac that won't start up. It can't see the
    >> disk, I either get the floppy with an X icon or the floopy with an ? icon.
    >> I actually got it to boot once with disk warrior and rebuilt the directory.
    >> All errors were reported repaired but when I rebooted the hard drive wasn't
    >> there. If I try to boot off the iMac software install disk it freezes right
    >> after the first extension icon (the apple Help icon) appears on the screen.
    >> Same thing for trying to boot off the Disk warrior ver 2.0 disk as well
    >> now. I searched mac fix it archives and tried rebooting after removing the
    >> VST USB floppy drive also but no luck. It just continues to freeze while
    >> booting up. The unit is just over one year old and doesn't get the kind of
    >> heavy use that might cause a drive to fail prematurely. If there is such a
    >> thing as a premature drive failure. ;-) Can anyone point me to additional
    >> resources for imac woes or does anyone have any experience with this type
    >> of problem. Thanks. MVK
    >
    >Sounds like _probably_ a drive controller, ie: motherboard problem.
    >
    >What I'd do is open it up and carefully check the drive cable
    >connections. If it still won't boot, disconnect the HDD, and see if it
    >boots off of the CD. This will eliminate the HDD as a problem. If that
    >is the case replace the HDD. Otherwise it's the onboard controller, and
    >you need a new MB.

    MVK,

    I pretty much agree with Bruce, although it could be that only the IDE HD is
    hosed, and not the MB. I saw this a couple weeks ago with a new Indigo iMac.
    Generally the quality on these units is high, but stuff happens. Most of a
    computer's working bits are like eyeglasses, they don't wear out with use, but
    degrade because of environmental conditions; they can also have a manufacturing
    flaw that can take a while to emerge.

    Too bad about the age of the iMac. Apple covers them for a year for carry-in
    service. If you bought it on a credit card, you may have an extended warrantee.

    jw
    - -
    Jeff Wechter Azimuth Computing Consultants
    <jeff@azimuthco.com> 612-237-6906
    - -

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