RE: [WinMac] Outlook Exchange Client SP2 Crashes

Jim Royal(jimr[at]eicon.com)
Thu, 18 Mar 1999 10:51:53 -0500

On the subject of reinstalling Outlook for Mac...

Outlook installs an obsolete version of Microsoft OLE. If you have
Microsoft Office 98 installed on a machine along with Outlook, having two
versions of OLE installed at the same time might cause problems. (One
version is an extension, the other is a shared library).

I have never actually left the two versions installed on my machines, so I
can't say what the results might be.

To install Outlook on a Mac along with Office 98, this is what I do:

- Install Office 98

- Install Outlook SP2 (first, delete any preferences from previous installs
-- this is important)

- Open the Extensions folder and delete every file that starts with the word
"Microsoft" (such as "Microsoft OLE Library")

- Reboot

- Run "Microsoft Office First Run." This will re-install all the missing
shared libraries with the most recent versions.

I have not had any reproducible crashes with Outlook SP2 on either of my
9600's (OS 8.5.1).

Jim Royal
Technical Publications
"Understanding is a three-edged sword"

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This archive was generated by hypermail 2.0b2 on Thu Mar 18 1999 - 07:57:56 PST