[WinMac] Re: Support Issues
Eric Erickson(eric[at]internode.com.au)
Mon, 11 Jan 1999 13:44:44 +1030
Dan Schwartz wrote:
>
> Two or three years ago, I would agree with you. However, with the mess
> that Apple created with MacOS 8, even professionals have a problem keeping
> up with all the Extensions and Control Panels needed to keep it running...
> And the trouble all these Extensions and Control Panels from conflicting
> with each other.
>
> That is why I drop-kicked the MacOS...
>
> And "Steveified" support is why I drop-kicked Apple.
>
OK, this is as good a time as any for my "Maiden Speech" on this list -
there won't be another as long winded as this in the future (I promise :-).
Huh? I don't know who Dan has been talking but nothing could be further
from the truth - anyone who has persistent problems in this area needs
to take a course or read a book and it sounds like good old PC people
trying to run Macs and keep up with new technology (but failing) to me.
MacOS8.5.1 is THE most stable MacOS ever (each has been getting more and
more stable every new version). Yes, you can install control panels
and extensions (if you choose to) which conflict... but de-installing
software on a Mac is accomplished simply by deleting it and rarely does
this kill the entire operation of the machine! Delete corrupted
preferences files and the programs simply create new ones - while
re-installing the OS in dire circumstances takes but a couple of clicks
and a few minutes and all is well again. These actions aren't needed
unless you are fiddling with things that maybe you shouldn't be - but
when you need them they are simple to do!
As with "beauty being in the eye of the beholder", often "stability is
in the hands of the user" (good tradesmen don't blame their tools!!!!!).
New extensions and control panels are not needed to "keep it running"
but are simple ways of extending its functionality - easily!
As for Jobs... five quarters in the black; dropping the disaster that
occurred when the "clone makers" attacked the existing market and didn't
create their own; the iMac... pretty good references for an "interim" CEO!
Eric
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on Sun Jan 10 1999 - 19:22:25 PST
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