Re: [WinMac] Studies on cost of Macs/PCs in offices???

Omar Chávez(OmarChavez[at]fliteline.usa.com)
Thu, 17 Sep 1998 13:59:48 -0400

Omar Chávez
Technical Services Director
*********************************************************
Flite Line Equipment Corp.
Corporate Headquarters
1100 NW 163rd Drive
Miami, FL 33169 * USA
Tel (305) 626-0004 * Fax (305) 626-0566 * OmarChavez@fliteline.usa.com
--Los Angeles--Chicago--San Francisco--Washington DC--Honolulu--Miami-
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> ----------
> From: Omar Chávez
> Sent: Thursday, September 17, 1998 1:17 PM
> To: 'winmac@xerxes.frit.utexas.edu'
> Cc: 'Joe@AMandA.com'
> Subject: FW: [WinMac] Studies on cost of Macs/PCs in offices???
>
> I digress, Bill. In our organization, going cross-platform has saved
> us money.
>
> On average, we need one support person per 21 PC users, compared to a
> ratio of 1:80 on the Macintosh.
>
> Every PC that you replace with a Mac, translates into more time
> available for your IS staff (or less staff).
>
> A CNE or MCSE can get proper Mac training in three days. In most
> cases, Mac users are self-supporting and will not even call IS to fix
> problems (or they just don't have any problems ;-)).
>
> Joe, there is a Gartner Group's study on TCOs for PC-only, Mac-only
> and Cross-platform networks, but I don't recall the name or location
> of it. The most recent one applies mostly to the Graphics Industry.
>
> Good luck,
>
> Omar Chávez
> Technical Services Director
> *********************************************************
> Flite Line Equipment Corp.
> Corporate Headquarters
> 1100 NW 163rd Drive
> Miami, FL 33169 * USA
> Tel (305) 626-0004 * Fax (305) 626-0566 * OmarChavez@fliteline.usa.com
> --Los Angeles--Chicago--San Francisco--Washington DC--Honolulu--Miami-
> *********************************************************
>
> ----------
> From: Bill Chapman
> Sent: Tuesday, September 15, 1998 5:00 PM
> Subject: Re: [WinMac] Studies on cost of Macs/PCs in offices???
>
> Joe:
>
> I can't agree with your premise at all. The systems support for
> Mac's and PC's takes almost twice as much knowledge as either
> platform, alone. It has gotten better with MacOS 8, but just the
> nomenclature differences cause substantial re-learn time when going
> from one platform to the other.
>
> Consider such things as telnet vs mcsamson, ftp vs fetch, ethertalk
> vs Ethernet, Open Transport vs ????, extensions vs device drivers,
> etc., etc.
>
> Our university has two complete staffs to support the two different
> platforms.
>
> --Bill
>
>
> > Date: Tue, 15 Sep 1998 18:06:40 -0700
> > To: The Windows-MacOS cooperation list
> <winmac@xerxes.frit.utexas.edu>
> > From: Joe Dobrowolski <Joe@AMandA.com>
> > Subject: [WinMac] Studies on cost of Macs/PCs in offices???
> > Reply-to: "The Windows-MacOS cooperation list"
> > <winmac@xerxes.frit.utexas.edu>
>
> > I am looking for some studies that show the cost of maintaining Macs
> > versus PCs in offices. I am trying to convince some managers that
> > that a cross-platform office is not more expensive to maintain than
> > a PC-only office.
> >
> > Thanks,
> > -Joe
> >
> > -------------------------------
> > Joe Dobrowolski, Systems Administrator
> > Aaron Marcus and Associates, Inc.
> >
> > The views expressed, do not necessarily
> > reflect the views of AM+A
> >
> > An Apple a day keeps the PC woes away
> > -------------------------------
> >
> >
> >
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> --
> Bill Chapman <billc@sarc.msstate.edu> http://www2.msstate.edu/~wcc1
> Systems Administrator Tel: (601) 325-2042
> School of Architecture http://www.sarc.msstate.edu
> Mississippi State University Fax: (601) 325-8872
>
>

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