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Dan,
I don't know when you had these experiences, but I believe that the Newer
RAM company is now separate from the general Newer upgrades company.
I have not had any experience with warranty claims from either company, but
I have had positive experiences with the Newer upgrade cards.
Hal
----------
Dan writes:
>
> Leonard,
>
> That's pure bullshit: Newer doesn't honor their warranty. In fact, I had a
> customer that had seven bad 16x8 (16 MB 30 pin) SIMMs, - As independently
> tested by the lab at PCM - So I sent the SIMMs back TWICE... And they returned
> them TWICE. They claimed that they didn't have any replacements to ship out.
> Finally, the distributor who sold the SIMMs to this fellow took them and
shoved
> them down Newer's throat. Thank goodness the distributor owed Newer a few
> thousand dollars, so he was able to deduct the cost of those "lifetime
> guaranteed" scrap.
>
> And No, this was Not an esoteric problem: The Quadra 950 these SIMMs were in
> was constantly crashing; and when I replaced them the crashing stopped. The
> SIMMs had an assortment of stuck bits, high bus noise, and soft errors.
>
> A warranty is like any other contract: It's only as good as the people who
> sign it. And as far as I'm concerned, Newer Technology's word is as good as
> shit.
>
> Dan Schwartz
>
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: Wed Sep 20 2000 - 12:24:33 PDT