[WinMac] Re: Monitor Problems

From: David G. Story (bigapple[at]age.net)
Date: Tue Mar 14 2000 - 20:13:21 PST

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    >I just had a similar thing happen last week with a big Apple 21"
    >monitor. It had been in use until about 2 weeks ago when one of our
    >staff got their new G4 with the new matching 21" monitor. Her former
    >Mac (a PowerMac 9600) and the 21" Apple monitor got put in an used
    >office until I could get time to clean it up by doing a low level format
    >on the disk and a fresh install of the Mac OS. When I did that last
    >week I used a 17" monitor attached to the 9600 because the 17" was handy
    >and a whole lot lighter than that Apple 21". Anyway all went fine and
    >when I was done I tried to swap out the 17" monitor in favor of the 21".
    > The power light on the monitor came on but I got absolutely nothing on
    >the screen. I tried all of the same things I had suggested to you the
    >week before and none of it worked. I finally tried the 21" on my Mac
    >and it too would not show me anything.
    >

    The parameter RAM (PRAM) that is maintained by the battery, maintains
    video drivers, amongst a variety of other things. Unfortunately, when
    you reset it, it does not reset ALL the settings in PRAM including
    some of these settings. I found this out a few times when I swapped
    out monitors.

    Take out the battery and leave it out for about 10 minutes or so.
    Also reset the 'cuda chip' (if your computer has one-not all of them
    do). Look for a small round black disc about 1/4 inch in size on the
    motherboard which depresses slightly on touch. Leave it down for a
    few seconds. That resets the motherboard as well.

    David G. Story
    Big Apple Consulting Associates Inc.
    ASE Apple Solution Experts

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