[WinMac] Equal Opportunity Bashing: MSNBC blunders over poll position


Daniel L. Schwartz(expresso[at]snip.net)
Fri, 12 Nov 1999 13:30:55 -0500


        See, I'll bash anyone - Even MSNBC for stiffing Mac users! :)

        From The Register at
 <http://www.theregister.co.uk/991111-000014.html>:

Posted 11/11/99 2:34pm by Graham Lea

MSNBC blunders over poll position
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Polls conducted on the Internet are prone to being invaded by afficionados
who wish their view to prevail. There are, of course, other ways to give an
incorrect picture of sentiment, such as miscounting the voting, or -- as
has just happened -- having a bug that does not allow certain categories of
voters to express a view.

As pointed out by Joeri Sebrechts ("How about that MSNBC?" in The Register
Bulletin Board), an MSNBC poll after Judge Jackson's findings strangely did
not allow Netscape Navigator users to vote. Nobody expects MSNBC to be
particularly anti-Microsoft, but the service was badly caught out when it
asked whether readers agreed that Microsoft had monopoly power and that
consumers have been harmed, and what should happen. As is so often the
case, the form of the questions was technically flawed, but that was not
the major problem (only one remedy could be suggested, for example).

Netscape users found they could not vote because the voting buttons, which
appeared fleetingly, did not render properly. Debate centred around whether
this was deliberate, since denying voting to Netscape users would most
likely bias the result towards Microsoft, or whether it was just
incompetent. It was soon flushed out that the problem was with Netscape's
buggy way of dealing with cascading style sheets. The Opera browser (which
is as near standard as you can get in a browser) did render the
questionnaire correctly, as did Mozilla M10 but not KDF. This begs the
question as to whether MSNBC knew that Netscape had a problem in this area,
which was exploited, or again, was just technically incompetent. It was
noteworthy that the site proclaims that it is "optimised for IE and Windows
Media Player" and is maintained by MSNBC Interactive News, One Microsoft
Way, Fort Redmond. The problem was reported to MSNBC, and suddenly the
applet was fixed for Netscape with Windows.

Brock Meeks, the chief Washington correspondent for MSNBC, claimed after
the bug had been fixed that the site did work for Windows and Netscape, but
did not admit to the problem. He did admit however that it was impossible
for Mac users to vote -- whether they used IE or Navigator.

Considering all the facts, the most likely explanation is that it is not
MSNBC's normal practice to test pages with anything but Microsoft software.
It is probable that at least some people at the MS end of MSNBC knew that
Netscape had a problem with CSS, and were happy to exploit this weakness.
That the poll did not work for the Mac, even with IE, reinforces the
evidence for incompetence.

This is not the first time that Microsoft has played these kinds of tricks.
When Microsoft acquired the Internet Gaming Zone, Mac users were
deliberately barred, in the forlorn hope that they would give up their kit
and shift to Wintel.

Oh yes, the result of the MSNBC poll: of 24,000 votes, two-thirds thought
Microsoft did have a monopoly, but half of these voters thought that no one
has been hurt. So far as what should happen was concerned, 17 per cent
thought that Microsoft should be broken up, 11 per cent thought Microsoft
should settle, two per cent thought that the government should oversee the
company, 12 per cent thought Windows should be licensed, 15 per cent
thought Microsoft should be fined, and 43 per cent thought nothing should
change. Of course, we don't know what Mac users thought. ®

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