RE: [WinMac] Outlook Exchange Client SP2 Crashes

Brooks Peters(PetersJB[at]nswccd.navy.mil)
Wed, 17 Mar 1999 14:50:56 -0500

Yeah, that's a real pisser isn't it. I've tried a couple of different
approaches: one long and another short.

The first effort involved using the Clean-Install Assistant
<http://www.marcmoini.com> to "export" all non-Apple System Folder elements
to a "System Folder Additions" folder. This was followed by a clean
install of MacOS 8.5.1. I then used "Microsoft Office First Run" from
Office 98 to restore that suite's System Folder components. Then
"Microsoft Internet First Run" from Internet Explorer 4.5 package. Outlook
8.1 was then installed before returning to the "System Folder Additions"
folder to recover the non-MS pieces that I needed (mostly fonts,
preferences, and a couple control panels).

On another couple of systems I used a shorter method in which the
Extensions Manager control panel was used to move the known or suspected MS
extensions, libraries, etc. to the "disabled" folders. I then used the two
"First Run" applications and the MS Outlook installer. The process ended
by returning to the Extension Manager from which I tried to restore all
disabled MS extensions to the active state. Extensions Manager notified me
in cases of duplicates, at which time I chose to delete the older copy
coming from the disabled folder(s).

Both paths seem to have cleared whatever problem existed originally. Hope
this helps.
________________________________________________________________________
Brooks Peters (301) 227-1243 (voice)
NSWC - Carderock Division (301) 227-5930 (fax)
Code 5500 (Bldg. 18, Rm. 127) mailto:PetersJB@nswccd.navy.mil
9500 MacArthur Blvd.
West Bethesda, MD 20817-5700

----------
From: Early, Dwight H
Sent: Wednesday, March 17, 1999 11:06 AM
Subject: [WinMac] Outlook Exchange Client SP2 Crashes

> Gang,
>
> Need some help.
> - Exchange server is running 5.5 SP2.
> - Running the Mac Client SP1 without any problems on a PPC 7600
> with 96MB goosed up with a Prologix 300/150 running at the
> standard speed
> and MacOS 8.1 (no virtual memory).
>
> Problem: Installed SP2 client over SP1. Starts up but crashes with Type
> 3 errors.
>
> Help! I'm the Lone Ranger in a Sea of PeeCees. I support myself 'cause
> the Gov't contract with the outsourcing firm says PeeCees only. (I'm
> allowed to have a Mac 'cause I still have the negatives! 8-) I know
> enough to make myself dangerous since I'm a technical manager (not the
> pointy hair type). Therefore, I can use some real technical, non bias
> guidance. Whining light now off.
>
> --Dwight Early

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