Re: [WinMac] Network hangs

Darryl Lee(lee[at]darryl.com)
Fri, 13 Nov 1998 11:18:11 -0800 (PST)

> Hello, everyone. We have a small network with one Compaq Proliant Pentium
> Pro (160 meg RAM) running NT Server 4.0 SP3 with a Compaq NIC and two 3Com
> Super Stack II hubs (a 12 and a 24 port). Client machines are mostly Macs
> (running 8.1 with AppleShare 3.8) and some Windows clients (running Windows
> 95) and two printers, HP 4MV and Tektronix Phaser 380. From time to time
> (ranging from twice a day to once every few days) the network hangs. No
> Ethernet traffic moves at all--no internet connection, no printing, etc.
> None of the computers including the server misbehaves in any way when this
> happens. Unplugging the hubs from AC power (they don't have an on/of
> switch) always fixes it. Do I blame the hubs themselves or is something
> else at fault? I have found no correlation between any event and the hang.
> I'm not sure where to start. Anyone have any suggestions? Thanks!

Sounds like the hubs, to me. 3Com should have a pretty good support
policy. Ask them to ship you some replacement units (they'll usually
do this if you give them a credit card to cover the costs in case you
don't ship the old ones back), and then test 'em out for a couple of
days to see if it fixes things.

Only other thought - how's the power situation? Sufficient AC all
around?

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This archive was generated by hypermail 2.0b2 on Fri Nov 13 1998 - 11:23:14 PST