RE: [WinMac] Exchange just quits on Performa 630

PetersJB@nswccd.navy.mil
Tue, 10 Nov 1998 07:48:14 -0500

It's been a few months since I used the MS Exchange client (we've since
moved to MS Outlook), so please take the following suggestion in that
context.

The symptom you describe is often seen when either the application file is
corrupt or a settings or preferences document is bad. Since you've
re-installed the application, it not likely that's still the problem.
Checking my Preferences folder (within the System Folder) I found three
folders which seem to be related to MS Exchange, though it's possible they
came from running MS Outlook. In your situation I would try removing those
folders (Exchange Files, Exchange Help Folder, and Exchange Profiles) and
then re-install. You'll then have to reset your services and any local mail
folder pointers.

You might also try this piecemeal starting with the contents of the Exchange
Profiles folder. It's my guess that those documents would be recreated when
the Exchange Settings app is run again.

BTW, I also found an Exchange Temporary Items folder in my System Folder,
but this seemed to contain several attachments which had been mailed.

Good luck,

Brooks Peters
David Taylor Model Basin
NSWC, CarderockDiv
Bethesda, MD 20084

> ----------
> From: Otter
> Reply To: The Windows-MacOS cooperation list
> Sent: Monday, November 9, 1998 8:28 PM
> To: The Windows-MacOS cooperation list
> Subject: [WinMac] Exchange just quits on Performa 630
>
> I have a Performa 630 client whose Exchange 4.0 for Mac starting quitting
> right after he double-clicks it. After trying a few things (only Apple
> extensions, Norton Utilities Disk Doctor, rebuild desktop) I decided to
> update him to Mac client version 5.0 -- same thing. Program starts to
> launch, the splash screen appears, then it quits, with no error message or
> number. I tried the same maintenance ideas as listed above, still no
> luck.
> Machine has about 40MB of disk space (could it need more?) and only 20MB
> of
> RAM, but client 4.0 _used_ to work fine, then it didn't. I'm running out
> of
> ideas. This is the oldest Mac client on the net, and the only one of 9
> that
> cannot use Exchange. Ideas? TIA....
>

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This archive was generated by hypermail 2.0b2 on Tue Nov 10 1998 - 04:52:29 PST