[WinMac] Re: HP 4000 Printer Problem

Alex Dearden(pata[at]tampabay.rr.com)
Fri, 11 Sep 1998 23:14:26 -0400

>Recently, all the Macs could not find the printer. The PC could and if we
>hooked the printer up directly over LocalTalk the Mac could find it.
>However, using ethernet, none of the macs could find the printer using
>the Chooser.
>
>Does anyone have any idea why this would start happening. It just started
>one morning.
>
>This is very similar to a computer we have runing 8.1. It seems to lose
>the printer randomly and the only way to find it again is to shut down
>and reboot. This works 50% of the time. Shutting down twice always gets
>the printer back.

It is very possible that the PCs have captured the port. Someone on this
list copied the help file for what port capturing does and so maybe that
person can explain it better than I.

     Also, you might want to check if you're using DEsktop Printing on
the Mac. I work in Tech Support for a number of different manufacturer's
printers and RIPs and one thing they all seem to hate is Desktop
Printing. I've seen it a lot of times where it will cause the printer to
fall off the chooser. BUt definitely take a look at the captured port
thing.

Alex Dearden
pata@doglover.com

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This archive was generated by hypermail 2.0b2 on Fri Sep 11 1998 - 20:11:32 PDT