Re: Orange Micro PC Cards
Wesson Gaige(wes[at]gaiges.dallas.tx.us)
Fri, 10 Jul 1998 08:58:38 +0200
I recently am attempting to purchase one.
I called in early June and they took my order for a 620. It didn't arrive
when they indicated it should. I called and was told there was a backorder
on some part. So I waited.
The card arrived the last full week of June. It would not function in my
PMac7600 correctly. I called support. (Note that support is only
available Mon - Fri 8AM - 4PM Pacific time. ) The support guy seemed to
be familiar with the porblem and gave me a RMA number to send it back.
The problem is that after awhile, the card stopped communicating with the
Mac. The Mac control program issues a message saying 'hey, I can't talk to
the PC card anymore'.
So I sent it back. I had to pay for the return shipping. I called and
made a scene about that. It's not my idea of good customer support. They
should pay for return shipping.
The time that the card worked, I was pleased with the performance. And I
hope they can make it work to send it back to me.
But I am most displeased with the company and how they are treating me.
>I am interested in any tips, tricks, or stories about the Orange Micro PC
>cards, especially the new one, the model 620.
>
>Kim Andersen <andersen@pu.org>
>Amarillo National Resource Center
|------------------------------|-------------------------------|
| Wesson E. Gaige | mailto:wes@gaiges.dallas.tx.us|
| The Gaiges | wgaige@netcom.com |
| Dallas, Tx | WesGaige@aol.com |
| | WesGaige@compuserve.com |
|All opinions are strictly mine| |
|Nobody else would have them. |http://www.gaiges.dallas.tx.us |
|------------------------------|-------------------------------|
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